Effective date: 2022-01-01

1. Introduction

Welcome to INTRO Card Ltd.

INTRO Card Ltd. (“us”, “we”, or “our”) operates www.introcardbd.com (hereinafter referred to as “Service”).

Our Privacy Policy regulates your visit to www.introcardbd.com and explains how we collect, safeguard, and disclose information collected via our Service.

We use the information you submit to provide and enhance our services. You consent to the collection and use of information in line with this policy by using the Service. The terminology used in this Privacy Policy has the same definitions as in our Terms and Conditions unless otherwise stated in this Privacy Policy.

Our Terms and Conditions (“Terms”) govern the usage of our Service, and they, along with our Privacy Policy, form your agreement with us (“Agreement”).

2. Definitions

SERVICE means the www.introcardbd.com website operated by INTRO Card Ltd.

PERSONAL DATA implies information on a live person who can be identified from the information (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is information gathered automatically as a result of the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER is a natural or legal person who determines the purposes for which and how any personal data are (or will be) handled (either alone or jointly or in conjunction with other people). We are the Data Controller of your data for the purposes of this Privacy Policy.

DATA PROCESSORS (OR SERVICE PROVIDERS) implies any natural or legal person who processes the data on behalf of the Data Controller. In order to handle your data more effectively, we may employ the services of a variety of Service Providers.
DATA SUBJECT means any living person who is the subject of Personal Data.

THE USER means the person using our Service. The Data Subject, who is the subject of Personal Data, corresponds to the User.

3. Information Collection and Use

We collect a variety of data for a variety of reasons in order to deliver and enhance our service to you.

4. Types of Data Collected

Personal Data:
In order to access our services, users may be needed to have a valid account with INTRO. Users can choose the information and third-party connections they want to associate with their account for sharing with others (“User Profile”). We may ask you to provide us with personally identifiable information (also known as “Personal Data”) that can be used to contact or identify you. Information that can be used to identify you includes but is not limited to:

0.1. Email address
0.2. First name and last name
0.3. Phone number
0.4. Address, Country, State, Province, ZIP/Postal code, City
0.5. Cookies and Usage Data
0.6. Company Name
0.7. Business Address
0.8. Business phone number.
0.9. Information the user choses to include in their profile.

We may contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you based on your Personal Data. By emailing us at support@introcardbd.com, you can opt-out of receiving any or all of these emails from us.

Usage Data:

We may also collect “Usage Data,” which is information sent by your browser whenever you visit our Service or access it via any device.

This Usage Data may include your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you view, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you use a device to access the Service, this Usage Data may contain information such as the type of device you are using, its unique ID, its IP address, its operating system, the type of Internet browser you are using, and other diagnostic data.
Tracking Cookies Data.

We track the activity on our Service using cookies and other tracking technologies, and we save some information. This is totally secure and private.

Cookies are little data files that may or may not contain an anonymous unique identifier. Cookies are little text files that a website sends to your browser and stores on your device. Other tracking technologies, including beacons, tags, and scripts, are also used to gather and monitor data, as well as improve and analyze our Services.

You may set your browser to reject all cookies or to notify you when one is received. You may not be able to utilize some parts of our Service if you refuse to accept cookies.

Examples of Cookies we use:
0.1. Session Cookies: Session Cookies are used to operate our Service.
0.2. Preference Cookies: Preference Cookies are used to remember your various settings and preferences.
0.3. Security Cookies: Security Cookies are used for security purposes.
0.4. Advertising Cookies: We use Advertising Cookies to serve you with advertisements that may be relevant to you and your interests.

5. Use of Data

INTRO Card Ltd. utilizes the information it collects for a variety of purposes:
0.1. to offer and manage our Service;
0.2. to notify you of service modifications;
0.3. to enable you to engage in interactive parts of our Service if you so want;
0.4. to give customer service;
0.5. to collect data or analysis so that we can enhance our service;
0.6. to keep track of how our service is being used;
0.7. to detect, prevent, and resolve technical difficulties;
0.8. to carry out any other function for which you have provided it;
0.9. to fulfill our duties and enforce our rights under any contracts we enter with you, including invoicing and collection;
0.10. to send you account and/or subscription-related communications, such as expiration and renewal notices, email instructions, and so on;
0.11. to send you news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about, unless you have opted out of receiving such information;
0.12. in any other way we may describe when you provide the information;
0.13. for any other purpose with your consent.

6. Retention of Data

We will only keep your Personal Data for as long as it is required to fulfill the objectives outlined in this Privacy Policy. We will keep and use your Personal Data to the extent necessary to comply with our legal duties (for example, if relevant laws compel us to keep your data), settle disputes, and enforce our legal agreements and policies.
Usage Data will be kept for internal analysis as well. Except where this data is used to reinforce the security or to improve the operation of our Service, or we are legally compelled to maintain this data for extended periods of time, we will keep user data for a shorter length of time.

7. Transfer of Data

Your information, including Personal Data, may be transmitted to and stored on computers located outside of your state, province, country, or other governmental jurisdiction, where data protection regulations may differ from those in your jurisdiction.

If you want to give information to us from outside Bangladesh, please be aware that we will transmit the data, including Personal Data, to Bangladesh and process it there.

Your approval of that transfer is based on your acceptance of this Privacy Policy and your submission of such information.
INTRO Card Ltd. will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data to an organization or country will take place unless appropriate controls, including the security of your data and other personal information, are in place.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide:

0.1. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
0.2. Other cases. We may disclose your information also:
0.2.1. to our subsidiaries and affiliates;
0.2.2. to contractors, service providers, and other third parties we use to support our business;
0.2.3. to fulfill the purpose for which you provide it;
0.2.4. for the purpose of including your company’s logo on our website;
0.2.5. for any other purpose disclosed by us when you provide the information;
0.2.6. with your consent in any other cases;
0.2.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data

We care about the security of your information but keep in mind that no method of Internet transmission or computer storage is completely safe. While we make every effort to secure your Personal Data using commercially reasonable techniques, we cannot guarantee its total security.

10. Your Data Rights

We want to make it as easy as possible for you to correct, modify, delete, or limit how your Personal Data is used.
Please email us at support@introcardbd.com if you want to know what Personal Data we have about you and if you want it erased from our systems.

You have the following data protection rights in certain circumstances:
0.1. the right to inspect, correct, or remove the information we have on you;
0.2. the rectification right. If your information is wrong or incomplete, you have the right to have it corrected;
0.3. the right to raise an objection. You have the right to object to our use of your personal information;
0.4. the restriction right. You have the right to request that we restrict the processing of your personal information;
0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please be aware that before responding to such inquiries, we may require you to verify your identity.

Please keep in mind that we may not be able to provide Service without certain information.

Please note that you have the right to request this information up to two times in a rolling 12-month period. When you submit this request, the information you get may be restricted to the personal data we have on you from the preceding 12 months.

To withdraw your consent regarding the continued use, storing, processing, and/or disclosure of your personal data, you may contact our customer support at support@introcardbd.com, which is subject to the limitations and/or condition imposed by the applicable laws and regulations.

To get your personal information removed. If you make this request, we will erase any personal information about you from our records as of the date of your request, and we will instruct any service providers to do the same. De-identification of the data may be used in some situations to achieve deletion. You may not be able to utilize some features that need your personal information if you opt to delete them.

Please keep in mind that if you ask us to delete or withdraw your permission to our use, storage, processing, and disclosure of your personal data in the ways described above, we may not be able to provide you with the service or fulfill the contract we have with you. In such a case, our legal rights and remedies are explicitly retained.

Please send your request(s) to support@introcardbd.com to exercise your data protection rights as outlined above.

11. Service Providers

We may hire third-party organizations and people to help us deliver our Service (“Service Providers”), provide Service on our behalf, conduct Service-related tasks, or analyze how our Service is used.

These third parties have access to your Personal Data only to carry out these duties on our behalf, and they are prohibited from disclosing or using it for any other reason.

12. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

13. CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

14. Behavioural Remarketing

Following your visit to our Service, we may utilize remarketing services to advertise to you on third-party websites. Cookies are used by us and our third-party suppliers to inform, optimize, and deliver advertising based on your previous visits to our Service.

15. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors (SSL Commerze) whose use of your personal information is governed by their Privacy Policy.

16. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a link from a third party, you will be sent to that third party’s website. Every site you visit should have a Privacy Policy that you should read.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

For example, you will add other social media link to your email address, where you can visit their individual privacy policy for correct information.

17. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not intentionally collect personally identifiable data from children under the age of eighteen. Please inform us if you become aware that a child has given us Personal Data. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

18. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be communicated to you by publishing the revised Privacy Policy on this page.

Prior to the modification is effective, we will notify you through email and/or a clear notice of our Service, and we will revise the “effective date” at the top of this Privacy Policy.

It is recommended that you examine this Privacy Policy on a regular basis for any updates. When changes to this Privacy Policy are posted on this page, they become effective.

19. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: support@introcardbd.com.

This Privacy Policy was created for www.introcardbd.com on 2022-01-01.